Shop 395, Level 3, Dandenong Plaza, 23-55 McCrae Street, Dandenong 3175.Phone: 9706 1433

We’re open Monday – Friday, 9 a.m. – 5:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Its depend on product size, weight and delivery location, you can get live postage cost from Australian Post through our cart page shipping estimator.

Which payment methods are accepted in the Online Shop?

We Accept AfterPay, Visa, Master credit card through PayPal and PayPal, Internet Banking (bank Transfer) and Cash.

How long will delivery take?

We use Austrlian Post for our parcel deliveries, we despatch same day, delivery take 2-5 days may takes longer if you leave regional or country. At the checkout if you insert your state and post code Australian Post will let you know approximate date of delivery through live feed.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?

After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or, at the latest, the following work day. Orders via pre-payment (Internet banking) are sent out on the day we receive the payment.

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